can you return perfume to sephora?

Scenarios for Returning Perfume to Sephora

Sephora has a generous return policy that allows you to return or exchange most perfume purchases if you're not completely satisfied. Here's a breakdown of different scenarios to see if your perfume return qualifies:

• Unopened Perfume:
• Within 30 Days: You can return an unopened perfume within 30 days of purchase for a full refund to your original payment method. This applies whether you have a receipt or not.
• Between 31 and 60 Days: If you're past the 30-day window but within 60 days of purchase, you can still return an unopened perfume. However, you'll receive store credit instead of a full refund. You'll need your receipt for this return.
• Opened Perfume:
• Defective Product: If the perfume you received is defective (e.g., leaking, smells off), Sephora will accept a return or exchange within 60 days of purchase. You'll need your receipt for this return and it's recommended to bring the perfume itself so the staff can assess the issue.
• Changed Mind (Opened Perfume): Generally, Sephora doesn't accept returns of opened perfumes simply because you don't like the scent. However, some exceptions might exist depending on your local store's policy or a manager's discretion. It's always worth reaching out to the store to inquire.

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Things to Keep in Mind

• Sephora Favorites Samplers: These special sets that include a voucher for a full-size perfume are typically final sale and cannot be returned.
• Packaging: While the return policy emphasizes the condition of the perfume itself, returning it in its original packaging is always recommended. This shows you took good care of the product.
• Online vs. In-Store Returns: Sephora allows returns by mail for online orders, but exchanges are only possible in-store. For in-store purchases, you can return or exchange at any Sephora location.

Tips for Returning Perfume to Sephora

• Bring your receipt: Having your receipt will expedite the return process and ensure you get the correct refund or exchange.
• Know the timeframe: Remember the 30-day window for full refunds and the 60-day window for store credit.
• Explain the reason for return (if opened perfume): If your perfume is defective, explain the issue to the staff.
• Be courteous: A friendly and professional demeanor goes a long way, especially if your return doesn't perfectly align with Sephora's policy.

By following these guidelines, you can ensure a smooth return process for your Sephora perfume purchase.

Enjoy and get more Belayered Perfume Collections!